Front of House / Podcast / Restaurateurs

005 – Michele Jones, PastureQ, Pasture RVA

005 – Michele Jones, PastureQ, Pasture RVA


10339733_10204896845034586_55212985166509181_nWelcome back! In this episode we meet Michele Jones, Co-Owner and Front of House Manager for PastureQ in Charlottesville and Pasture in Richmond, Virginia. Ran a bit long, but we had tons to say. Talked about the importance of customer service and why your chef and front of house wants you to have a good time. It’s easy to have a bad time people! Your restaurant staff want you to have the opposite and Michele is here to tell you why. What makes a good host? What makes a good guest? What’s the secret ingredient to hiring a great server? Why does good service make a terrible meal better and a good meal great? Why is it better to “do” rather than “stew”? There are lots of strong opinions, but also venture into topics like Molly Ringwald, Clay Aiken, Michele’s wonderful charity, A Case for Hope, her work with Books on Bikes, Lemon Zingers, and why Pasture is the Garanimals of tapas. Give a listen!

This episode is sponsored by In A Flash Laser.

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